The Quality System

What is an ISO 9001:2008 certificate?

The ISO 9001:2008 certificate is a guarantee that we are fulfilling requirements of accepted European quality standard, acknowledged by reputable test centers based on fulfillment of demanding criteria.

There are only 12.5 % of companies certified this way in the Czech Republic.

What do you, our customers, get from it?

• Assurance that the company that obtained this prestigious acknowledgement is a guarantee of quality products and services.
• Assurance that you, in our company, acquired a correct partner, who is a guarantee of quality you can always depend on.
• Assurance that the work quality management is always oriented to your highest satisfaction.
• Assurance that this certified company can unequivocally and quickly react to your wishes and always fulfill your expectations.
• Assurance that the company, which was awarded the ISO 9001:2008 certificate, constantly maintains the high standard of its products and services and continuously works on their improvement.

Quality management system

Our company implemented and continuously maintains a always improves the quality management system in accordance with the international standard EN ISO 9001:2008 "The model of a quality assurance in design, development, production, installation and service" based on the following eight principles:

• Orientation towards customers with understanding of their requirements and expectations.
• Management of coworkers in an environment that unifies our efforts to successfully fulfill our goals.
• Utilizing of worker capabilities for the benefit of the company.
• Operating procedure, i.e. effective management of resources and activities as a process.
• Systematic procedure, i.e. determination, understanding and management of the system of related processes to achieve a certain goal.
• Continuous improvement based on measuring of customer and employee satisfaction.
• Decision making based on data and information analysis.
• Partnership in business supporting success and value creation for all involved parties.

Since 2001 the KADEN – VODOMĚRY, s.r.o. company goes through stringent audits by renowned international company TÜV NORD CERT GmbH Essen, to which it proves that the level and quality of its work corresponds to the quality management system as required by the standard. Based on these audits our company was again awarded the certificate in 2010 for the period of the next two years, with the number 04 100 010504 for:

• development, production and repair of water meters
• pressure molding of plastics.